Shipping & Returns

Shipping Information
  • We offer free ground shipping on all purchases over $50
  • We use USPS First class mail for all packages unless customers specifically request for an expedited delivery. Customer will have to pay the additional courier charges and we will provide all tracking information
  • The product will be shipped the next business day after we get your order. 
  • It takes about 4-7 business days for regular first class mails to reach you. 

 Shipping to Canada

  • There is a fee to ship to Canada. 
  • Import Fees/ Taxes are additional and are payable by the customer 

 

Easy Returns/ Exchange

To eliminate some common problems like sizing issues that result in returns or exchange, I will provide a size chart for all the Kurtas I sell, so please do measure before buying. Please remember that :

  • The return has to be initiated within 7 days of receiving the product.
  • We take back products that are defective, products that are sent incorrectly 
  • US orders only: We allow exchanges or store credit within 7 days from the day your package is delivered.
  • There will be a $15 handling & restocking fee for all returns (we will send you the return label)
  • The product has to be returned unused and in its original packaging with the invoice and tags.
  • We will do a thorough quality check of the product once its shipped back to us, and then process refunds/exchanges etc. If any body odor, stains or the outfit being used and returned is found, no refunds will be issued.
  • Please read care instructions carefully, we will not exchange or refund based on poor handling of the garment.
  • PLEASE NOTE : NO EXCHANGE, NO REFUNDS, NO RETURNS ON CLEARANCE ITEMS / LOWEST PRICE OF THE SEASON /SPECIAL MARKDOWNS/ BLACK FRIDAY DEALS

 

Return Address

You can ship your returns to our address as mentioned below:

The Kurta Lady

15 colonial court
Monroe Township
New Jersey 08831

 

Email Address

svastionlinestore@gmail.com

 

Phone

+1 732 476 7760